Llewellyn Systems Inc, a subsidiary of Sound of Life Media, Inc., engages the following subprocessors to assist in providing the ODE-LOS services. All subprocessors are bound by data protection agreements that impose obligations no less protective than those in our Data Processing Addendum.

Data Processing Categories

ODE engages vetted subprocessors with recognized security certifications (e.g., SOC 2 Type II and/or ISO 27001) across the following service categories. Specific provider details are available upon request under NDA for enterprise customers.

Category	Purpose	Data Region
Application Hosting	Application hosting, CDN, edge compute, serverless functions	USA, Global Edge
Cloud Infrastructure	Cloud compute, object storage, infrastructure services	USA, EU, APAC
Database Hosting	Encrypted relational database hosting (AES-256 at rest, TLS in transit)	USA
Edge Security	DDoS protection, WAF, bot management, CDN	Global (300+ cities)
AI Inference	AI language models (no customer data used for model training)	USA
Authentication	OAuth 2.0 single sign-on (SSO) with MFA	USA
Monitoring & Observability	Application performance monitoring, error tracking, logging	USA, EU
Email Delivery	Transactional email delivery	USA
Communications	SMS, voice, and real-time communications	USA
Payment Processing	PCI DSS Level 1 certified payment processing and billing	USA, Global

Notification of Changes

We will notify customers at least 30 days before engaging new subprocessors or making material changes to existing subprocessor arrangements. Notifications are sent to the email address associated with your account and posted on this page.

To subscribe to subprocessor change notifications, contact privacy@llewellynsystems.com.

Contact

Llewellyn Systems Inc
A Sound of Life Media Company
Privacy: privacy@llewellynsystems.com
DPO: dpo@llewellynsystems.com

Subprocessors

Data Processing Categories

Notification of Changes

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