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Legal

Subprocessors

Last Updated: December 4, 2025

Llewellyn Systems Inc, a subsidiary of Sound of Life Media, Inc., engages the following subprocessors to assist in providing the ODE-LOS services. All subprocessors are bound by data protection agreements that impose obligations no less protective than those in our Data Processing Addendum.

Data Processing Categories

ODE engages vetted subprocessors with recognized security certifications (e.g., SOC 2 Type II and/or ISO 27001) across the following service categories. Specific provider details are available upon request under NDA for enterprise customers.

CategoryPurposeData Region
Application HostingApplication hosting, CDN, edge compute, serverless functionsUSA, Global Edge
Cloud InfrastructureCloud compute, object storage, infrastructure servicesUSA, EU, APAC
Database HostingEncrypted relational database hosting (AES-256 at rest, TLS in transit)USA
Edge SecurityDDoS protection, WAF, bot management, CDNGlobal (300+ cities)
AI InferenceAI language models (no customer data used for model training)USA
AuthenticationOAuth 2.0 single sign-on (SSO) with MFAUSA
Monitoring & ObservabilityApplication performance monitoring, error tracking, loggingUSA, EU
Email DeliveryTransactional email deliveryUSA
CommunicationsSMS, voice, and real-time communicationsUSA
Payment ProcessingPCI DSS Level 1 certified payment processing and billingUSA, Global

Notification of Changes

We will notify customers at least 30 days before engaging new subprocessors or making material changes to existing subprocessor arrangements. Notifications are sent to the email address associated with your account and posted on this page.

To subscribe to subprocessor change notifications, contact privacy@llewellynsystems.com.

Contact

Llewellyn Systems Inc
A Sound of Life Media Company
Privacy: privacy@llewellynsystems.com
DPO: dpo@llewellynsystems.com

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