Question 1

What exactly does my AI executive assistant do?

Accepted Answer

ODE-LOS acts as your personal executive assistant — it manages your email inbox, triages messages by priority, drafts replies in your voice, schedules meetings, tracks commitments people make to you, and proactively follows up on deadlines. On higher tiers, it handles e-signatures, document drafting, voice commands, and SMS communication.

Question 2

What are tokens and how do they work?

Accepted Answer

Tokens power every action your EA performs. Reading an email costs 1 token, replying costs 5, and AI-drafted emails cost 10. Your allocation resets monthly. You can see your usage in real-time on your dashboard.

Question 3

How long will 500 tokens last on Pay As You Go?

Accepted Answer

With typical usage (reading emails, replying, occasional AI assistance), 500 tokens give you about 5 full business days of EA support. Light users who mainly read emails can stretch this to the full month.

Question 4

What happens when I run out of tokens?

Accepted Answer

You'll receive a notification at 80% usage. When tokens are exhausted, you can buy a token top-up pack instantly or upgrade to a higher tier. Your data and settings are always preserved.

Question 5

Can I switch tiers at any time?

Accepted Answer

Yes. Upgrades take effect immediately — you get the new token allocation and capabilities right away. Downgrades take effect at the next billing cycle.

Question 6

Is there a free trial?

Accepted Answer

ODE-LOS does not offer free trials. Our Pay As You Go tier at $4.99/month provides affordable access to a genuinely useful AI executive assistant from day one.

Question 7

What does 'Unlimited tokens' mean on Enterprise?

Accepted Answer

Enterprise includes a generous fair-use allocation of 500,000 tokens/month, which covers even the most demanding teams. Core email and calendar features are never throttled.

Question 8

What's the difference between Pro and Enterprise?

Accepted Answer

Pro gives you a full personal executive assistant with all capabilities. Enterprise adds team features: up to 25 seats, a dedicated EA phone number, team dashboard, admin controls, custom ATLAS personality, API access, and an SLA guarantee.

Question 9

Is my data secure?

Accepted Answer

ODE-LOS uses enterprise-grade encryption, zero-trust architecture, and is pursuing SOC 2 Type II certification (in progress). Your data is encrypted at rest and in transit. We never sell your data or use it to train AI models.

Feature	Free	Starter	Pro	Business	Enterprise
Email management	✓	✓	✓	✓	✓
Calendar view	✓	✓	✓	✓	✓
Task management	✓	✓	✓	✓	✓
ATLAS AI assistant	✓	✓	✓	✓	✓
Auto-send emails	—	✓	✓	✓	✓
Connected accounts	1	2	5	Unlimited	Unlimited
Budget tracking	—	—	✓	✓	✓
Smart drafts	—	—	✓	✓	✓
ATLAS Memory	—	—	✓	✓	✓
Priority inbox	—	—	✓	✓	✓
E-Signatures	—	—	—	✓	✓
Document drafting	—	—	—	✓	✓
Voice commands	—	—	—	✓	✓
SMS via ATLAS	—	—	—	✓	✓
Proactive alerts	—	—	—	✓	✓
Team seats	-	-	-	-	25
Dedicated phone	—	—	—	—	✓
API access	—	—	—	—	✓
Priority support	—	—	—	—	✓

Your AI Executive Assistant

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Frequently Asked Questions

Can I upgrade or downgrade anytime?

Is there a free trial?

What happens to my data if I downgrade?

Do you offer annual billing?

What is ATLAS?

Can I add AI agents later?